A brand new Microsoft bug is stopping sure Outlook customers from accessing encrypted emails

A brand new over-the-air (OTA) software program patch from Microsoft, construct 19426.20218 of the Outlook (Traditional) Home windows shopper, has inadvertently launched a novel bug into the enduring electronic mail program: upon updating, customers are reporting the lack to open ‘encrypt solely’ emails by means of common means (via TechRadar)

Upon updating to this bugged construct of Outlook (Traditional), trying to open an ‘encrypt solely’ electronic mail could end in an error message showing on-screen. Quite than enterprise as ordinary, textual content will seem inside the app’s Studying Ache part that reads: “This message with restricted permission can’t be considered within the studying pane till you confirm your credentials. Open the merchandise to learn its contents and confirm your credentials.” Opening the email then ends in a null “message_v2.rpmsg” attachment file showing, which may’t be learn in-line.

Over on the official Microsoft support website, the corporate acknowledges basic Outlook’s newly-broken conduct, with the standing part of the web page writing: “The Outlook Staff is investigating this difficulty for a repair. We’ll replace this subject after we know extra.”

Three workaround strategies can be found

You may must depend on these stopgap options till Microsoft points one other Outlook patch

Should you’re an energetic Outlook (Traditional) consumer on Windows 10 or 11, and if the damaged OTA code has already overwhelmed you to the replace punch, there are three important interim options accessible at your disposal. Firstly, Microsoft itself has printed the next steps as a brief repair:

1. Navigate to the Choices tab inside the principle ribbon menu on the high of the display screen, after which choose the Encrypt possibility.
2. Subsequent, faucet or click on on Do Not Ahead.

If this does not do the trick, Microsoft additionally offers a secondary workaround, which includes reverting to an older model of basic Outlook from earlier than the difficulty arose in construct 19426.20218. To roll again your software program, comply with these steps:

1. Save all of your work after which shut all operating 365 Copilot / Workplace 365 functions.
2. From right here, open an elevated Command Immediate (the Command Immediate in its elevated kind is accessible by way of Home windows Search > Command Immediate (Admin) or by right-clicking on the Home windows brand button and deciding on Terminal (admin).
3. Subsequent, run the next command inside the Command Immediate interface:

"%programfilespercentCommon FilesMicrosoft SharedClickToRunofficec2rclient.exe" /replace consumer updatetoversion=16.0.19426.20186 Lastly, as a closing resort, you possibly can think about switching to a different Home windows 11 electronic mail shopper for viewing incoming ‘encrypt solely’ emails — at the very least till an official patch is pushed out to Outlook (Traditional). Choices embrace the principle Outlook.com web site, the brand new web-based Outlook app for Home windows, in addition to third-party choices like Wino Mail, Mozilla Thunderbird, and Spark Mail.